One Time Service
Remote Support
$79
✓  One Standard IT Issue
✓  Professional Diagnosis & Troubleshooting
✓  PC, Software & Printer Support
✓  Microsoft 365 Basic Support
✓  Remote Support Session
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$79 Non-Refundable Service Fee Once Service Begins
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Most standard remote support issues are covered at the base rate. Additional charges may apply for extended or complex support.
On Site Support
$149
✓ One Standard IT Issue
✓  Up to 1 Hour of On-Site Support
✓  Professional Diagnosis & Troubleshooting
✓  PC, Software & Printer Support
✓  Network & Wi-Fi Troubleshooting
✓  Microsoft 365 Basic Support
✓  Security Camera & AV Troubleshooting
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$149 Non-Refundable Service Fee Once Service Begins
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$149 Base Service Rate
Additional charges may apply based on service complexity, time, or additional work required.
Why Trust The IT Pal
✓
Reliable Results
Fast, effective technical support when it matters.
✓
Minimal Tech Jargon
Effective solutions explained in plain English, avoiding unnecessary complexity.
✓
Neighborly Care
Focused, expert IT management for businesses located right here in Connecticut.
Tri-State Tech Coverage
Providing professional IT management to organizations in NY, NJ, and CT—giving you proactive technical experts available for both site visits and remote care.
